FinMango’s Strategic Planning Process
The mango is one of the most popular fruits in the world. Simplistically, most would say it is oval and orange, but the mango can actually be found in a multitude of sizes, colors, and tastes. Hundreds of varieties exist. At first glance, the mango seems like a typical fruit. But further assessment reveals much more complexity.
I couldn’t resist reminiscing on this assessment during a discussion on the Cynefin Framework – a model used in adaptive leadership to assess complex concepts and address real-world problems. The model depicts five contexts for problem-solving and action: simple, complicated, complex, chaotic, and finally, disorder. Learn more about it here.
At an organizational level, FinMango’s work aligns with the “complex,” or systems, context. Our approach will be experimentation with an emphasis on probing, sensing, and then responding.
Though a complex system may appear predictable, hindsight does not lead to foresight because at the end of the day, external systems constantly change. This means that we cannot predict what will happen and that the system is dynamic. Solutions can’t be imposed; rather, they emerge from the circumstances and are often put into action through influence.
Moving forward, it’s evident – thanks to the community survey – that our work should focus on the complex context of young adults around the world and their financial stability. More specifically, thanks to your input, we should focus on supporting that stability to young adults in times of transition.
FinMango has come far — and these changes may not be easy. It’s going to require us to think and act much differently than we have in the past. Nevertheless, It is you, our “mango” family, that has energized us to reach this point. I have never been so excited about our future and feel even more committed to help young adults, and even more passionate about the cause of helping people in transition. I firmly believe now more than ever, FinMango is moving in the right direction with a clear focus.
Do you have questions? Reach out to us!
For questions about the strategic planning process itself–what we have done, what we have learned and where we are heading, reach out to @Katherine Lordi.
If you want to help us move our work forward during this time of transition, please reach out to @Jack Enkema about supporting the vetting and rollout of the Company Benefits and Definitions Guide.
If you’re as excited as we are about FinMango’s future and want to help once we roll out our strategic plan, let @Kaylei Ruffing or @OJ Singh know. Communication and branding work will be important in FinMango 2.0.
If you’re curious about the design and strategic theory behind our planning process, contact @Chris Shannon.